Shipping, Returns and Exchanges
Torch ships domestic orders via USPS and does not deliver to P.O. Boxes. Orders for available merchandise are typically fulfilled the next business day. We aim to fulfill all orders placed online within 2 business days. Orders placed on weekends are shipped the next business day.Torch reserves the right to delay a shipment if we believe the order is fraudulent or unable to ship due to inventory issues. Additional shipping costs for rejected or returned-to-shipper packages are the responsibility of the client.
RETURN AND REFUND POLICY
At Torch we strive for all of our customers to be completely satisfied with their purchases. If something is not right we will do our best to correct any issues.You may return Torch Sportswear branded items with tags in unused condition within 7 days of delivery for a refund or exchange. Just shoot us an email at email@example.com and we will process the return or exchange. Then, drop the package off to your local post office and we will take care of the rest. (Return shipping cost will be the responsibility of the client.).
We do our best to describe and photograph all vintage items as they are. Because our vintage items are from many different eras, the tag sizes may not always be an accurate indication of the fit of the garment. Please see product descriptions or ask questions before purchasing if you are unsure. We will accept returns on our vintage items or memorabilia if there is a flaw with the item that was not explained on our website. All other vintage returns will have to be processed as store credit. We will issue this credit after the package makes it back to us. The client will be responsible for paying the shipping charges back to us. We'll cover the cost sending your new order back to you.
Sale items are final and cannot be returned or exchanged. If you have any questions please email firstname.lastname@example.org Please give us at least 24 hours to respond.